Midphase Review

Wed, May 14, 2008

Hosting Reviews

- Midphase.com trusted by 40,000 customer
- 750GB storage space, 7500GB monthly bandwidth.
- 24/7 support, live chat support, toll free phone.
- Free ads credits, free setup, free domain for life.
- Host up to 20 unique websites in single midphase account.
- Email, ftp, subdomain, MySQL, paypal & ecommerce.

About midPhase

Based in Chicago, IL, MidPhase has seen a steady stream of growth and prosperity in the web hosting world. Out of 40,000 web hosting companies, MidPhase is listed as the fifth fastest growing. The company is also reported to be debt free, privately held, and financially stable.

One of the company’s moral strong points is their heavy philanthropic tendencies. MidPhase gives large amounts of money to charities to benefit AIDS treatments, among others.

MidPhase Plans

MidPhase has their hosting packages broken into two basic plans: Mega-Phase and Pro-Phase.

The Mega-Phase plan, normally at $7.95 per month, is now for $6.95 per month as a spring special it provides 750 GB of disk storage, 10 TB bandwidth, unlimited email accounts, a free domain name for life, and is e-commerce ready. Support is provided for PHP, MySQL, CGI-Bin, Perl, JSP, SSI, SSL, SSH, and a private .htaccess file. Additionally, MidPhase provides their customers with a free marketing toolkit featuring search engine submission, overture advertising credit, ad tracking software, and other excellent tools.

Additionally, the SilverVPS plan, at $49.95 per month, has 15,000 MB of disk storage, 600 GB of bandwidth and the ability to host unlimited domains.

All plans feature a free setup, valued at $29.95, and, again, a free domain for life. No more annual fees to keep that domain name.

Reliability

MidPhase’s data center is located in Chicago, IL, known as the award winning Equinix IBX Center. Every server is connected directly to a line capable of up to 100 MBPS – traffic levels have never exceeded 15 MBPS so there is no need to worry about losing bandwidth and having a slow website. The data center also has primary and secondary connections to Internet backbone providers such as Time Warner, Internap, and Bell South, among others. MidPhase guarantees a 99.98% server uptime and a 99.999% network uptime on all of their hosting.

Service and Support

Service and support is available 24 hours per day, seven days per week, and 365 days per year. A variety of contact options are provided, such as a trouble ticket system with an average wait time of seven minutes, live chat with an average wait of two minutes, or telephone support with an average wait time of 11 minutes.

Additionally, a user forum and frequently asked questions area are provided to assist even the newest of webmasters with the most commonly sought out questions and problems. Finally, animated Flash tutorials are provided for those who prefer to be shown visually how to set up their email, log in to their web site or many other procedures.

Conclusion

An award-winning hosting service, pricing that is very easy on the pocket book, and a money back guarantee offer a very nice and enticing entry to this hosting company. Top-notch hardware and excellent support nicely round out this company’s already impressive array of offerings and make MidPhase a sure-fire winner.

Mega-PHASE Pro-PHASE
Disk Space 200,000 MB 750,000 MB 250,000 MB 999,000 MB
Number of Domain Names Host 1 20 Domain Names Host Unlimited Domain Names
Special Offer 1 Free Domain 4 Life 1 Free Domain 4 Life
Bandwidth 3,000,000 MB 7,500,000 MB Unmetered
E-commerce Enabled Enabled
Price $7.95/month $11.95/month
Setup Fee FREE
(Save $29.95!)
FREE
(Save $29.95!)




Get Started Now >
Exclusive Tools:
midPhase Webmail
midPhase Cpanel
Online Billing
Advertising Credit
  • $50 Ad Credit
  • $25 Ad Credit (terms)
  • $25 Enhance Search Credit
  • $20 Search 1-2-3 Credit
  • $50 Ad Credit
  • $25 Ad Credit (terms)
  • $25 Enhance Search Credit
  • $20 Search 1-2-3 Credit
SiteStudio (demo)
Service Guarantee:
99.9% Uptime Guarantee
Customer Support:
24/7 Phone Support
24/7 E-mail Support
Tutorials & Online Help
Active Community
E-mail Features:
Integrated Organizer, Task Manager, Personal Memos, Address Book and Calendar
POP3 or IMAP E-mail Access
SMTP for Outgoing
Sendmail/Exim Access
Auto-Responders
Forwarding Addresses
SpamAssassin
Developers:
MySQL 1 Database 3 Databases
PHP
Python
PERL/CGI and your own CGI-BIN
phpMyAdmin
CRON Access
Server Side Includes
SSH*
Private .htaccess
File Handlers
MIME Types
IP Banning Access
Online Statistics:
Webalizer
Analog
Current Visitors Reports
Sub-domain Stats
E-commerce Features:
PayPal Support
Merchant Account Support
OS Commerce
Agora Cart
Self-Signed SSL
Web Design Technology:
Dreamweaver Support
FTP Client Support
Online SiteStudio
FTP Access
Online Form Builder
CMS Software

Popularity: 100% [?]

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5 Responses to “Midphase Review”

  1. Josh Says:

    This is an awesome webhost.

    It’s one of the best I think.
    There support is really great. I never had to wait more than 10 minutes for a reply.

    Problems are solved quickly.

    They are always friendly.

    There 99.9% uptime guarantee does really work.

    Once I had a downtime of little more than 1 hour. I mailed them to say that my uptime was only 99.83% and immediately they gave me a coupon with value of 1 month hosting for a next purchase on their site.

  2. Alex Says:

    Awesome host!

    I have used midPhase for about 7months now and absolutely love them! I have yet to have any problems with them. My site has never been down for even one minute, not once. When I was having problems figuring things out, they were always there to help, quick and easy to understand.

    They offer a lot of space and bandwidth for the price per month. I have 25GB space and 1.5TB bandwidth for $8/month, can’t beat that.

    The only downfall to this host is the single MySQL database you get with the $8/month plan. For a extra $2/month you can get unlimited, but have not had need for this yet.

    - Free Domain
    - 25GB space
    - 1.5TB Bandwidth
    - MySQL Database(s)
    - Free Yahoo! Search Marketing ($50 value)
    - Nice Control Panel
    - and MUCH MORE!

    I would recommend this host to anyone.

  3. Corey Says:

    Midphase have always had a good reputation within the hosting community for providing good quality services with reliable support. This was our main reason for chosing them. So far they have stood up to their reputation. We did notice slow servers for a couple of days a week or so after we had signed up, but this appears to have been sorted out now. All in all a very pleasent experience so far.

  4. Monomni Says:

    Up until recently, we had believed and agreed with the so-called positive reviews for MidPhase.

    Now, after they have had an entire server and countless domains DOWN FOR ALMOST AN ENTIRE WEEK, we’ve realized that they’re apparently just another lousy hosting company. One of the worst hosting experiences we’ve encountered out of all the sites and hosts we deal with.

    They have NOT responded to our email inquiries for support, they have NOT posted an update on their so-called status blog for almost two whole days, they’re apparently not answering phone calls since we sit on hold in queue in the exact same place in line for almost an hour, they’re online live chat support is turned off, they’ve even shut down and redirected their customer forums, and we are getting absolutely ZERO SERVICE OR COMMUNICATION!

    Absolutely pathetic hosting service!

    Meanwhile, they’re costing businesses thousands of dollars in lost sales, wasted staff time, and damaged credibility because they can’t even provide basic decent hosting service.

    So, now they’ve used up our patience and made a huge mistake by completely abandoning, ignoring, angering, and failing their paying customers.

    MIDPHASE = BAD HOSTING

  5. dave Says:

    midphase has the worst customer service i’ve found. perhaps these people have had good experiences with midphase, certainly not the case for me.

    i would avoid using midphase at all costs, my email is non-functional at least once a month for a couple days at a time and they have no phone support. you submit “tickets” and my average wait time for a ticket to even be read is roughy 1 hour.

    keep in mind that then you reply to said ticket and you have to wait another period of time to get a response. typical “chats” can last hours so i hope you never have an emergency where you need to get something resolved quickly.

    my advice to you, avoid midphase and look elsewhere.

    -dave
    dave@kokoki.com (just in case my email happens to be working)


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